Shipping Policy
At Sublisuisse SNC, we strive to process and deliver your orders as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Methods
Orders are shipped using reliable courier or postal services operating within Switzerland. Shipping times may vary depending on the destination and the courier service used.
Estimated Delivery Time
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Switzerland: 2–5 business days after dispatch.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal delays or high shipping volumes.
Shipping Costs
Shipping costs are calculated at checkout and depend on the size, weight, and destination of the order.
Order Tracking
If tracking is available for your shipment, tracking details will be provided after your order has been dispatched.
International Shipping
Currently, shipping is primarily available within Switzerland. Orders shipped outside Switzerland may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
Please note that products shipped outside Switzerland are not eligible for return or exchange, as stated in our Returns & Exchange Policy.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at the time of order. Sublisuisse SNC cannot be held responsible for delays or delivery failures caused by incorrect or incomplete address details.
Contact
If you have any questions regarding shipping, please contact our customer support team at contact@sublisuisse.ch or by phone at +41 79 289 90 00. Our team will be happy to assist you.